Frequently asked questions

We currently ship to most U.S. states via USPS. At this time, we're unable to ship to Alaska or Hawaii, but we're working to expand availability.

Standard delivery typically arrives within 5–7 business days. Express shipping (2–4 business days) is available at checkout. You'll receive a tracking email as soon as your order ships.

Standard shipping is free on all U.S. orders above $100. Express shipping (2–4 business days) is available for $11.

We're sorry to hear that. If you're experiencing any issues with your delivery, please reach out to our customer support team at support@valopure.com, and we'll be happy to help.

Due to the nature of dietary supplements, we don't accept physical returns. If there's an issue with your order — damaged, incorrect, or not right — please contact us at support@valopure.com and we'll take care of it.

Subscribe and save up to 28% on your selected product. Choose from 1-bottle, 2-bottle, or 4-bottle bundles — the more you buy, the more you save. Your subscription ships automatically every 30 days. There are no commitments, and you can modify or cancel anytime.

You can manage your subscription by logging into your account, where you can update payment details, adjust delivery timing, or cancel at any time. If you need assistance, you can also contact us at support@valopure.com.

Yes. You can skip a delivery or pause your subscription at any time before your next order ships through your account or by contacting our support team.

All products are manufactured in the United States in GMP-certified facilities, with quality and consistency monitored at every stage.

Yes. All products are formulated to be vegan-friendly.

Yes. The formulations are designed to work well together as part of a balanced routine. If you have specific health concerns, consulting a healthcare professional is always recommended.

It depends on the product. Some absorb best when taken with food, while others can be taken on an empty stomach. Refer to the directions on each label for guidance.

Yes. Every batch is tested by an independent third-party laboratory to verify quality, potency, and ingredient integrity.

All products are manufactured in FDA-registered facilities and follow current Good Manufacturing Practices (GMP).

If you're pregnant or breastfeeding, it's best to check with your healthcare provider before use.